Booking information

Please find below some useful information when booking tickets for events at Toynbee Studios.


When you book a ticket for an event at Toynbee Studios you will be offered an 'E-ticket' which will be emailed to you after the transaction has been confirmed.

To help us save paper you do not need to print this in advance and can bring the ticket in on your mobile or tablet and show it to a box office member of staff when you arrive.

Where to find us?

Venue address: Toynbee Studios, 28 Commerical Street, London E1 6AB
Nearest tube: Aldgate East

Visit our Getting here page for more information.

Refund policy

We will only refund a ticket if the event is sold out and there is someone on the waiting list to buy. The only exception to this is for Artsadmin Weekenders where we will refund people up to two weeks before the Weekender, after which time we will not be able to.

If you can't make an event we are happy to swap your ticket for another time or another event (charging or refunding any difference). We can also credit your account so you can buy a ticket from us for an event you would like to attend in the future.

When a full or partial refund is issued it will always be onto the card that was originally used for the payment.


We are working towards making Toynbee Studios the safest space it can be for artists, visitors, audiences and staff. Download our welcome text (PDF | Word). Download our safer spaces policy (PDF | Word).

If you have any specific access requirements please let us know ahead of an event by emailing We have a limited number of companion tickets for those who require it.

Toynbee Studios is wheelchair accessible. Fully accessible toilets are located on the first and third floors. The nearest stations with lift acess are Liverpool Street and Shoreditch High Street. We welcome all dogs, including guide, hearing and assistance dogs.

Visit our Accessibility page for more information.

Video and photography

We sometimes take photos or videos of our events to use for marketing purposes. Please let a member of staff know if you would prefer not to be included in these.

Arts Bar & Café

During events, the bar is open offering an affordable selection of beers, wines, spirits and soft drinks.

Visit our Arts Bar & Café page for more information.

Have a question about your booking?

Contact or call 020 7650 2350. The box office is open during events and from Monday to Friday, 10am-6pm.

Photo by Marco Berardi

Photo by Marco Berardi

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